ACE Surgical - Privacy Statement

At ACE Surgical your privacy is important to us. The following statement describes the privacy practices we use on our Web site.

Please note that this Privacy Policy includes embedded hyperlinks that may only be accessed through our website, so if you are reviewing this Privacy Policy through certain web enabled devices (for example mobile telephones, smartphones or Internet enabled televisions), you may need to visit the website using a fully-enabled web browser in order to review these hyperlinked terms or contact features.

COLLECTION AND USE OF INFORMATION
ACE Surgical receives and stores information, including personal information, about you, your practice, your purchasing of the products and services we offer. This information is gathered in a number of ways, including when you enter it on our website and from interactions with our our organization by telephone, mail or e-mail. In this Privacy Policy, we use the term "personal information" to mean information that can be used to uniquely identify or contact you or your practice. Non-personal information is information that does not permit direct association with you or your practice. We may collect, use, transfer and disclose non-personal information for any purpose. You can choose not to provide personal information we request or originally volunteered by the you or a member of your practice, but, in general, most of the information we request is required in order to provide goods and services to you and your practice and the lack of such personal information will prevent us from doing so.

We use non-personal information to administer our business activities, improve our web site, provide customer service, enhance and personalize our services and marketing efforts and to make available other products and services to our customers and prospective customers. We do not disclose your personal information to unaffiliated third parties for their independent use unless pursuant to confidentiality agreements. We may share your information with our suppliers, agents or contractors in connection with services they perform for us or pursuant to agreements with our suppliers.

If you supply us with your street address, e-mail address, phone number or fax number, you may receive periodic mailings, calls or faxes from us with information about new products and services or upcoming events. If you do not wish to receive such mailings or calls, you may "opt out" by logging into our Web site and updating your preferences under "My Account" or by writing, calling, or e-mailing us at the addresses/number listed below: 

ACE Surgical Supply Company, Inc.
1034 Pearl St.
Brockton, MA 02301
Attn: Customer Service (W-150)
Phone: 1-800-441-3100
E-mail Submission: Please click here and complete our contact form.

If you do not wish to receive such fax communications from us, you may "opt-out" by writing, faxing, or calling us at the address/numbers listed below: 

ACE Surgical Supply Company, Inc.
Attn: Fax Removal
Brockton, MA 02301
Attn: Customer Service (W-150)
Phone: 1-800-441-3100
Fax: 1-800-583-3150

In addition to the information you volunteer, our web server automatically collects such information as the domain name of the site providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics. We use this information in order to ensure that unauthorized users do not access the information on our site, and in the aggregate to measure the use of our site and to administer and improve our site.

We also use cookies to provide visitors a personalized experience on our site. Cookies are pieces of information that a Web site transfers to the memory or hard drive of a visitor's computer for record-keeping purposes. We use cookies to allow access without re-entering the visitor's User ID, to make improvements, and to better tailor our site to our visitors' needs. We also use this information to verify that visitors meet the criteria required to process their requests.

Most browsers used by visitors have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent, but setting a browser to reject cookies will prevent access to our site. In addition, you can delete your ACE Surgical cookies from your browser program at any time.

To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.

In the event you have any questions concerning this Privacy Statement or the information you have provided, you should contact: 

ACE Surgical Supply Company, Inc.
1034 Pearl St.
Brockton, MA 02301
Attn: Customer Service (W-150)
Phone: 1-800-441-3100
E-mail Submission:Please click here and complete our contact form.

ACE Surgical will cooperate with inquiries made by the Federal Trade Commission or European regulatory authorities.

SECURITY
We take commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. Although there is no way that any Web site can absolutely guarantee the security of your information, ACE Surgical is committed to employing reasonable security measures and to regularly reviewing our security practices. As noted in our Terms and Conditions, however, you are responsible for keeping your login information and passwords confidential. ACE Surgical, Inc. uses VeriSign for its sites security certificates. Please be aware that these protection tools do not protect information that is not collected through our Web site, such as information provided to us by e-mail.

ABOUT SSL CERTIFICATES
COLLECTION OF INFORMATION FROM CHILDREN:  ACE Surgical does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever.

If a child under the age of 13 provides us with personally identifiable information, a parent or guardian of that child may have this information deleted from our records by contacting us through e-mail at custserv@henryschein.com, by calling us at 1-800-472-4346 or by writing to us at:

ACE Surgical Supply Company, Inc.
1034 Pearl St.
Brockton, MA 02301
Attn: Customer Service (W-150)

RIGHT TO ACCESS YOUR INFORMATION AND MAKING CHANGES TO YOUR PERSONAL INFORMATION
We give you access and the ability to update a broad range of information about your account, including your contact information and your communication preferences in the "My Account" portion of our website. You must be signed in to access "Your Account." Some important information may not be available to be changed using our web site. These changes and any questions regarding your account information can be made by calling us at 1-800-441-3100 or by writing to us at:

ACE Surgical Supply Company, Inc.
1034 Pearl St.
Brockton, MA 02301
Attn: Customer Service (W-150)

LINKS TO OTHER SITES
Our site contains links to other Web sites. These sites are not covered by this Privacy Statement, and we are not responsible for the privacy practices or the content of these other sites.

CHANGES TO THE STATEMENT
By using our Web site you consent to our collection and use of your information as described in this Privacy Statement. We reserve the right to modify this Privacy Statement and related business practices at any time by posting updated text on this site. Please check this page periodically for updates.

QUESTIONS ABOUT THE PRIVACY STATEMENT - CONTACT INFORMATION
If you have any questions regarding this Privacy Statement or ACE Surgical's online privacy and data security practices, please contact us by e-mail at acecustomerservice@acesurgical.com or by phone at 1-800-441-3100

Thank you for visiting our Web site, and for taking the time to read this Privacy Statement.

Last Updated: July 27, 2014